If your vehicle has been in an accident, you may be feeling overwhelmed by the repair process. But at Legacy Collision & Auto Repair, we make it easy for Hamilton drivers to get back on the road with confidence. Whether your car has minor cosmetic damage or needs major structural repairs, knowing what to expect from your appointment can make the entire process smoother.
Here’s a step-by-step guide to what happens during a full-service collision repair appointment, from your first visit to the moment you drive away.
1. Initial Vehicle Inspection and Damage Assessment
Your repair journey begins with a detailed visual inspection of the damage. Our trained technicians carefully evaluate your vehicle for dents, scratches, broken glass, bent frames, and hidden issues beneath the surface.
We’ll document every concern, take photos for the insurance claim, and begin outlining a repair plan that meets both manufacturer specifications and OEM standards.
2. Estimate and Insurance Coordination
After assessment, we’ll prepare a transparent and accurate estimate. We work directly with your insurance company to simplify the process and ensure all necessary repairs are covered. That means less paperwork for you—and fewer surprises.
You’ll get a clear timeline and cost breakdown, and we’ll keep you informed at every step.
3. Disassembly and Hidden Damage Detection
Once the estimate is approved, we begin carefully disassembling the affected areas. This allows our technicians to uncover any additional damage that might not have been visible initially—like internal structural or frame issues.
If we find anything new, we update your repair plan and work with your insurer to keep everything on track.
4. Structural and Frame Repairs
If your vehicle’s frame or structure is compromised, our advanced measuring systems and straightening equipment will restore it to its original geometry. This ensures your car drives safely and handles properly after repairs.
We strictly follow OEM guidelines to protect your investment and maintain resale value.
5. Paint Matching and Refinishing
Next, it’s time to restore your vehicle’s exterior. We use precision auto paint matching tools to ensure your new paint blends seamlessly with the original finish. Whether it’s a minor touch-up or a full repaint, your car will come out looking like new.
Our expert painters deliver showroom-level finishes with clean, smooth results.
6. Reassembly and Quality Control
Once repairs and painting are complete, we reassemble your vehicle and test all systems to ensure they function correctly. From sensor recalibration to diagnostic scanning, nothing is overlooked.
Our team performs a rigorous multi-point inspection before calling the job complete.
7. Final Delivery and Peace of Mind
When you pick up your car, it will be clean, polished, and fully repaired to pre-accident condition—or better. We’ll walk you through everything we did and answer any questions.
Our work is backed by quality assurance, manufacturer compliance, and a team that genuinely cares about your safety and satisfaction.
Trust Local Collision Repair Experts
At Legacy Collision & Auto Repair, we’ve built our reputation by treating customers like family. From paint and dent removal to full structural restorations, we offer the kind of service only a family-owned auto repair shop can provide.
If you’ve been in an accident and need reliable help, schedule your appointment today with our team for expert Auto Collision Repair Services.